Technology Services

Integrated Technology Services at 番茄社区 provides a number of services to students and 番茄社区 employees.

my番茄社区 will allow you to Single Sign-On (SSO) into many of the applications we use on campus. Once you login to my番茄社区, you will have SSO access to Canvas, Navigate, Office 365, Self-Service, and many other applications.

番茄社区 Employees and students can access my番茄社区 at the top of the main 番茄社区 home page or by following the link:.    

 

To login to my番茄社区:

Employees: Use your 番茄社区 account provided by your supervisor during onboarding process. 

Students: Use your 番茄社区 account provided in the admission process.

 

At the very first login, it will prompt you to change your initial temporary password. It will also ask you to register for Multi-Factor Authentication (MFA) to help safeguard your account.

For more information about your 番茄社区 account, please refer to .

If you have questions or need any help, please contact the ITS%20Support%20Desk at 307.778.4357.

All 番茄社区 employees and students can access their email on the Internet by  or through .

Students may choose to sign up for text, voice or email alerts that will notify them of campus closures and save them critical time in a true emergency. Learn more about emergency alerts.

To login to the 番茄社区 Wireless network:

Student/Employee Login Process

  1. Connect to the 番茄社区_Wireless network.

  2. Open your web browser. You should automatically be redirected to our login page, but if you are not, please manually visit www.lccc.wy.edu to trigger the login process. Once there, enter your login ID and password.

  3. Click the login button.

Guest/Vendor Login Process

  1. Connect to the 番茄社区_Wireless network.

  2. Open your web browser. You should automatically be redirected to our login page, but if you are not, please manually visit www.lccc.wy.edu to trigger the login process.

  3. Once there, click the "Or register for guest access" under the "Sign On" button.
    Screenshot of the first webpage for the wireless sign-on with a link at the bottom highlighted for "Or register for guest access"
  4. On the registration form, create a new username and provide your basic contact information.
    Screenshot of the second webpage for the wireless sign-on where users register with the name and other information.lighted for "Or register for guest access"

  5. Click the Register button.

Additional Steps

Normally, once authenticated, you should stay logged in for 5 days, however, modern versions of Android and iOS\iPadOS have a privacy feature that presents a randomized device ID to wireless networks each time you connect. This will cause your device to need to sign into the wireless every time you try to connect. In order disable this feature to prevent having to log in too often follow the instructions below for your type of device:

Android

  1. Open the Settings app and tap "Connections"
    Android settings icon 

    Android screenshot of settings with Connections and WiFi

  2. Tap the Wi-Fi connection
    android setting with 番茄社区_Wireless showing in a screenshot

  3. Tap the gear icon to the right of the 番茄社区_Wireless network.
    Android setting with 番茄社区_Wireless settings icon screenshot

  4. Tap "Privacy" to expand the privacy options.
    Android settings with 番茄社区_Wireless privacy screenshot

  5. Select "Use device MAC" from the option list.
    Android settings with 番茄社区_Wireless privacy - Use device MAC selected

iOS\iPadOS

  1. Open Settings and tap "Wi-Fi"
    IOS settings icon

    IOS settings with wifi highlighted for 番茄社区_Wireless

  2. While connected to 番茄社区_Wireless, tap the "i" button to the right of the network.
    IOS settings for 番茄社区_Wireless with more info icon highlighted

  3. Scroll down and disable "Private Wi-Fi Address"
    IOS settings for 番茄社区_Wireless settings with turn on Private wifi address highlighted

When you print in the computer lab or open area on campus, you will be prompted to enter your username and password.

Students & Employees: Active students and employees can use their 番茄社区 accounts. Please type unique identifier before the @symbol of email address as a username. For example, 鈥榝irstlastname鈥 is your username, if your email address is firstlastnameFREEstudent.LARAMIE.

Guests: Community members or Guests will need to create an account and purchase print credits. Please contact the Ludden Library at 307.778.1205 or ITS Support Desk at 307.778.4357 for details.

Once you enter your username and password, you will be asked to confirm the print job. If you do nothing, your print job will be deleted automatically after 5 minutes.


Printing FAQ

How much can I print?

Each student who registered in credit courses will be given a FREE credit, which will be worth about 500 pages* (or $25) each semester.

*500 pages in black and white. If prints are in color or duplex, the total available pages will vary.

What happens if I use up the credit?

We would hope that the initial credit is plenty for most of students鈥 needs. However, if you use up the credit, you can purchase and load additional credits at the Ludden Library (cash only). You also can pay at the Accounting office and bring the receipt to the Support Desk for new credits to be applied to your account.

What happens to the leftover credits at the end of semester?

The print credit (both initial and additionally purchased) is non-redeemable and will be reset at the end of each semester.

How do I know how much credit I have left?

Each time you print, the system asks for a confirmation and displays your current balance.

What if the printer jams or the printout comes out damaged?

If the printout is not readable for some technical reason, we will either re-credit or re-print for you. Please bring the damaged printouts to either the Ludden Library or the Support Desk. Please note that we will not re-credit for user errors or unwanted printouts.

Can I print from my personal devices (laptop, smartphone, etc.)?

Yes, as long as you鈥檙e connected to 番茄社区 wireless network, you can login to from your browser and print.

Students, faculty and staff are eligible for a discount on purchases from Dell Computers. .
番茄社区 students and employees may download the Microsoft Office applications digitally from Microsoft Office 365. Download instructions can be found  

Students can access technical support and computer labs during various times of the day and throughout the week.

In addition to the ITS Support Desk, 番茄社区 students and employees are also able to access an  where they can find useful technology support articles and open a support request.   

The following are the hours for technical support and the computer labs. 

Technical Support

Name

Location

Phone

Email

ITS Support Desk
Crossroads Building
307.778.HELP (4357)
itssupportFREELARAMIE

 

Computer Labs

Lab

Location

Hours

Student Computer Center
Crossroads Building
Fall/Spring
Monday - Thursday: 7:30 a.m. - 7 p.m.
Friday: 7:30 a.m. - 5 p.m.
Saturday: 10 a.m. - 3 p.m.
Sunday: Closed
Summer
Monday - Friday: 7:30 a.m. - 5 p.m.
Saturday and Sunday: Closed
Temporary hours will be posted on the door
Business and Computer Support Center 
Business Building, Upper and Lower Levels
Available during regular 番茄社区 business hours
ARP Computer Lab
ARP Building 158
8 a.m. - 8 p.m.
Laramie Campus Computer Center
ACC 202
Fall/Spring
Monday - Thursday: 7:30 a.m. - 9 p.m.
Friday: 7:30 a.m. - 5 p.m.
Saturday: 11 a.m. - 4 p.m.
Sunday: Closed
Summer
Monday - Thursday: 7:30 a.m. - 7 p.m.
Friday: 7:30 a.m. - 5 p.m.
Saturday and Sunday: Closed

Information Technology Policies & Procedures

8.0 Information Technology

Mission

The mission of Integrated Technology Services is to provide technically current, responsive and reliable information technology resources to the students, faculty and staff who rely on, trust and use those resources. Read the 番茄社区 ITS strategic plan (pdf).

 

Employees and students can access my番茄社区 at the top of the main 番茄社区 home page or following the link: 

Please note that 番茄社区 has replaced the old EaglesEye portal with a new my番茄社区 portal.